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Using the Sportspark
Using the Sportspark

Opening Times

The Sportspark is normally open every day for general use from 0730 with the facilities closing at 2220 latest.
  Opening Hours  Exceptions 
Fitness Centre - Monday to Sunday  0800 to 2220  0630 for Gold Cardholders, 0700 at weekends 
Swimming Pool - Monday to Sunday  0730 to 2140  0630 on Tues/Thurs for Silver cardholders, 0900 on Saturdays 
Indoor Courts - Monday to Sunday  0820 to 22.20  none 
Outdoor Courts - Monday to Sunday  0900 to 22.00  none 
Climbing Wall - Monday to Sunday  0820 to 2220  none 
Thirstplace (café) - Monday to Sunday  0800 to 2130  none 


There are some variations for individual facilities, for Sportscard Gold holders and swim club members. The opening times for each facility can be found by referring to your chosen activity in the What do you want to do section.

No membership needed!

Using the Sportspark is easy. No membership is required if you just want to use us on an occasional basis. We offer use of the Sportspark on a "Pay and Play" basis

If you come regularly or are in full time education you will find our SportsCard scheme offers considerable savings as well as additional benefits in relation to bookings.

If you want to use the Pool or the Gym on a very regular basis the Sportscard Gold Card offers big savings and maximum flexibility.

For further information see our section on Sports Cards



The Admission charge for Non Sportscard holders

The Sportspark is a controlled entry facility and this enables us to

• Improve security for customers especially juniors
• Offer reduced charges to all categories of SportsCard holders
• Spread the cost of providing social and support facilities to all users of the Sportspark and not just the participants.
• The admission charge is 50p per person. Under 5 are free.


How to make a booking

"Pay and Play" customers

• Customers who do not have a SportsCard can book facilities a minimum of 7 days in advance at Sports Reception. No telephone bookings are accepted.
• All fees must be paid at the time of booking. Due to cost of bank charges we are only able to accept payment by debit/credit card where the individual transaction is a minimum of £5.00.
• Once booked these bookings cannot be cancelled or moved. No refunds are available unless the Sportspark closes the facility at the time of the booking.
• The standard admission charge of 50p is payable in addition to the activity fee by all non cardholders whether playing or spectating.

SportsCard holders

• Cardholders may book up to 14 days in advance by phone or in person. Bookings will only be accepted from the cardholder.
• All fees must be paid at the time of booking. Payment may be made by debit/credit card.
• Bookings may be cancelled or moved up to 14 days ahead on payment of a £2 administration fee provided that this is done by close of play on the preceding day.


Other booking conditions

Our Terms and Conditions of Use and Facility Booking Conditions
can be found at Reception and at Terms and Conditions

The Sportspark is a very popular facility and the indoor facilities in particular are in heavy demand. We want as many people as possible to be able to use the Sportspark each day so there are a few restrictions to make this possible.

• Only one court can be booked for the same start time on a day.
• A maximum of two consecutive courts may be booked by one cardholder.

We reserve the right to cancel or suspend bookings where we believe a number of customers are acting together to try and make a group booking.


Car Parking

Parking is free for users who are not members of the University in the 140 space Sportspark Car Park that is 250m on the left down University Drive which is accessed from Earlham Road. University members may not use this car park at any time or they will be charged £5 per hour. During weekdays take a ticket on entry and it will be validated for exit at Sports Reception. At other times the barriers will be on automatic entry and exit.

There are 8 designated spaces for holders of Disabled badges who are present and using the Sportspark.

After 1630 and all weekend community users can park in the University Main Car Park free of charge. This parking is a further 200m down University Drive. Tickets issued after 1630 weekdays and at weekends can be validated free of charge at a special machine on the wall opposite Sports Reception. At all other times standard university charges must be paid at the car park Pay Stations... Sportspark cannot refund charges during this time.

To help us manage the Car park for the benefit of community users there are a number of basic Terms and Conditions of Use. These are displayed at the entrance, in Reception and can be downloaded from this web site at Terms and Conditions.

Charges

A condition of Lottery funding for the Sportspark Car Park was that it should be actively managed to ensure that University users do not use it instead of campus parking. University traffic regulations prohibit use of the Sportspark by members of the university. Charges of £5 per hour or part hour may be levied against any car or motorcycle that is parked in breach of the advertised Terms and Conditions.


Contact Us

• Search the web site for information or
• Phoning Sports Reception 01603 592398 and pressing Option 2 when connected.

We regret we cannot respond through e mails to requests for bookings, course or court availability which are all dealt with at Sports Reception.

Policies

Like all organisations we do have some “rules and regulations” so that we can deal in a consistent way with the everyday operational issues. These policies are published on the notice board at Sports Reception and can be read/downloaded on this site.

More information on the following are shown below:

• Car Park

• Cycle parking

• Terms and Conditions

• General Terms and Conditions of Use

• Facility Booking Policy

• Swimming Pool policy

• Fitness Centre Policy

• Sportspark Facility Booking Policy

• Lost Property

• Child Protection Policy

• Photography Policy

Downloads

Please click onto the following to view and print off all the available Sportspark documents including Brochures and Applications Forms - Downloads.
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