Sportspark bookings
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How to Book
Bookings can be made by phone on 01603 592398, via our Sportspark App, or online. (Please note that we can’t accept bookings/booking requests via email).
Sportspark’s group exercise classes, Fitness In Later Life (FILL) classes, casual indoor court hire (i.e. badminton/squash/basketball) and 3G football pitches can all be booked in advance.
For information on how to book any Sports Courses, Tasters and Holiday Clubs, please refer to the relevant pages.
For most sports/activities, members can book up to 14 days in advance and non-members can book up to 7 days in advance except for the SPRING pre-school drop-in gymnastics sessions, which can be booked up to 10 days in advance by both members and non-members.
Bookings open at 08:45am.
Sportspark’s standard terms and conditions of use apply.
Telephone Bookings
To make a telephone booking, please call 01603 592398 between 08:45-21:00 hours, Monday-Sunday, and have your payment card details ready.
Sportspark App
Bookings can now be made via our Sportspark App. Details on how to download and use the app can be found below.
To make a booking, you will require your email address and password. If you do not have an online account set up, please call 01603 592398 or visit reception.
Online Bookings
If you already have set your email address and password for a Sportspark online booking account, please click here to make a booking. Bookings open at 08:45am.
If you do not yet have an online booking account, please call 01603 592398 between 08:45-21:00 hours, Monday-Sunday, or come into Sportspark’s reception in person. Please note that bookings will not be accepted until 08:45am.
A Customer Service Advisor will then be able to set this up for you. Please note that we cannot set up online booking accounts via email.
A guide to our online booking system can be found below here.
Block Bookings / Event Hire
If you wish to make a block booking to secure a pitch at the same time each week, or make an event booking (i.e. hire of a whole sports hall), please call our events department on 01603 593403 or email events.sportspark@uea.ac.uk.
Cancellations
Paid bookings by members (i.e., court hire), may be cancelled or moved up to the close of business the night before the booking for a £2.00 fee. Non-members may not cancel or move bookings and will not be entitled to any refunds.
Gold and silver members may cancel a FREE class booking (that is included within their membership), up to 4 hours prior to the start of the class. If the member does not turn up to the free booked activity, and has not cancelled it 4 hours prior to the start of the class, they will be charged in full for the price for the class.