JUST KEEP SWIMMING

Pool Specification

Olympic Size Pool
Adjustable Depth
25m & 50m Mode

Customer Information –

URGENT POOL CLOSURE 

The leisure industry continues to face an ongoing shortage of the chemicals used in the disinfection of pool water.

Although we received a small supply of the chlorine gas necessary to reopen our pool following the recent closure, we are still awaiting the full completion of our order.

Therefore, with huge regret, we will be required to close our pool as soon as our stock is depleted which is likely to be in a matter of days. In the interim, in order to prolong our chlorine supplies, we ask that all users ensure that they continue to attend free of any make-up or hair products and also shower prior to entering the water.

Follow our social media channels and download the Sportspark app via iOS or Android (search ‘Sportspark’) to receive the most up to date information on current pool access.

We do understand the impact that this will have on our regular hirers, clubs and swimmers and the disappointment this will cause. Therefore, we ask that all members urgently read the options available at ISSUU.

IMPORTANT – Due to financial processes a number of these have specific deadlines of early next week and so a timely response is required for all options other than the default.

A statement on the current situation has been provided by our suppliers:

“Due to circumstances beyond our control, including Covid impacts, Brexit-related regulation changes plus ferry and shipping delays, we’re experiencing temporary chlorine supply challenges. Our team are working around the clock with our suppliers to get more chlorine to our customers as safely and quickly as possible. Unfortunately, we’re currently being told that this will not be received into the country until early June. In the meantime, we will continue investigating all options available to us, including alternative transportation routes and chlorine sources. We are sorry for the impact this is having on the pool and swimmers.”

Sportspark offers a world-class pool, offering some of the finest swimming facilities in Britain. With a timetable featuring public swimming sessions, swimming lessons, Aquafit classes, family splash sessions and Swimfit, Sportspark’s 50m pool is perfect for both lane swimmers and fun seekers alike.

Explore the sections in our menu for more details on all of our pool activities, lessons and policies.

Swimming Prices

All public swimming sessions are free to Gold and Silver members (subject to availability).

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SESSION PAY & PLAY GREEN MEMBER CONCESSION
Swimming £5.50 £4.90 £3.20 £2.90
Swimfit (60 minutes) £6.15 £5.55 £5.05 £3.40

Pool Timetable

Please view our upcoming planned closures on our Planned Closures page.

Mon Tue Wed Thu Fri Sat Sun

SPLASH Learn to Swim Programme

Private lessons are available for adults and children at Sportspark.  To arrange your lesson please contact our swim coordinator Martyn Saul via m.saul@uea.ac.uk, all swimming lessons are payable to the Sportspark reception at point of booking.

One-To-One Lessons

Sportspark also offer one-to-one swimming lessons. Cost: classes are 30 minutes long and cost £18 for members and £22.50 for non members.

Six one to one sessions: £90 for members and £112.50 for non members. Various days and times available, for more information email sportspark@uea.ac.uk, for further details.

One-To-Two Lessons

£27 for members and £33.75 for non members. Six one to two sessions: £135 for members and £170 for non members.

 

We’re currently in the process of reviewing and working to bring back group swimming lessons for both adults and children. We hope that these lessons will be reintroduced later in 2022.

 

All children under the age of 12 years attending any courses should be handed over/collected from teaching staff by a parent or guardian aged 16+, and not left unsupervised at the teaching venue. Reimbursement for unused lessons will not be given. Credit notes may be issued at the Aquatic Manager’s discretion.

Sportspark reserves the right to alter or cancel any course/programme if circumstances deem it necessary. If Sportspark needs to cancel a course/lesson, a credit note will be issued. Sportspark reserves the right to change teaching staff as necessary.

Learn To Swim Terms and Conditions apply to all courses. By completing and sending in a booking form, you will be confirming that you have read and understood these terms and conditions. Sportspark’s standard Terms and Conditions of use and Policy Statements apply.

SWIMTAG

What is SWIMTAG

SWIMTAG is a training aid and monitoring system that is worn on the wrist and tracks your progress in the pool. To begin your Swimtag journey you simply need to visit reception and borrow a band. A receptionist will then explain how to sign up to the technology behind Swimtag so you can start analysing your swims! Visit www.seeyourswim.com for more information.

SWIMTAG CHALLENGES

Ever wondered whether you could swim the Atlantic, the distance of an Ironman or escape from Alcatraz?
Step up your swimming game and see what you’re made of with the exciting challenges available with Swimtag at Sportspark!

The Swimtag devices track everything from calories burnt, strokes, distance and
time splits, so you can know exactly how hard you’re working and what you’re achieving. Swimtag is free for Gold and Silver members, so get involved and challenge yourself this Summer! For Bronze members Swimtag is £1 per visit.

Visit reception to start using Swimtag today.
All challenges can be found online when you sign up to www.swimtag.net

Swimfit

Swimfit is a tool to help swimmers of all abilities set goals, stick to them and achieve more in the water we offer a couple of options to encourage swimmers to get involved in the Swimfit programme:

Swimfit runs on a Tuesday and Thursday morning from 7am – 8am.

Swimfit Activate

If you want to follow some of the swimfit workouts and just use the lanes swimfit card’s will be available to collect from the board on poolside at any time. This allows you to get the most out of your swim using a structured workout card. There are 30 swimfit cards ranging from 10-120 lengths for customers of all abilities to get involved.

Swimfit Activate +

This Swim fit + sessions are led by a qualified Swimfit instructor. The instructor will take you through your very own pool workout including various strokes and tips. This all ability class is great for:

  • Swimmers that want motivation and to get pushed to improve in the pool.
  • Swimmer who want to improve their general fitness.
  • A low impact workout.

Courses

Course Programme 2022

Our next NPLQ course will run Monday 8th August – Friday 12th August 2022. Course closes Friday 15th July 2022.

View our full Course Programme for 2022 here.

For all course bookings or for further information, please contact Lynne Meale at Living First Aid via 01603 270582 or info@livingfirstaid.co.uk

Planned Closures

Please find following details of our planned pool closures over the next few months.

Sportspark will be welcoming swimmers from clubs & schools all over East Anglia to compete in the following galas. Unfortunately the pool will not be available for general swimming as detailed below:

Planned Closures

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Saturday 4th June Deep Pool - Norwich SWAN 25m Gala 07:00 - 18:30
Sunday 5th June Deep Pool - Norwich SWAN 25m Gala 07:00 - 18:30
Saturday 11th June Deep Pool - City of Norwich Swim Club 25m Gala 14:00 - 20:00

SWIMMING POLICIES

We pride ourselves on operating one of the best swimming pools in the UK, and only employ RLSS (Royal Lifesaving Society) qualified staff and therefore offer no safer place to swim!

Please see below our Swimming policies to ensure safety in our pool.

Swimwear Policy

Sportspark has a swimwear policy to ensure high levels of water quality for our swimmers.

Please note we do not permit the use of fins in public to prevent any potential injury being caused to other swimmers in the lane. These are only permitted in club swimming sessions where other swimmers will be wearing them and the use is trained and controlled by a club coach.

Download the policy here – Sportspark’s Swimwear Policy 

Child Supervision Ratios

The ISRM have issued guidance regarding adult to child supervision rations in swimming pools. Our child supervision policy was developed in order to comply with these guidelines. Our policy states:

  • Persons who appear to be intoxicated by alcohol or drugs or who are not well enough to enter the water must be refused admission.
  • As a minimum Children under the age of 12 years must be accompanied in the water by a parent or adult aged 16 years of age.
  • 1 Adult to every 2 children under 12 years.
  • As a minimum children aged 12 and above may swim unaccompanied.
  • Weak/non-swimmers should be restricted to areas of the pool with water depth less than 1.5m.
  • The Admission Policy is on display in key areas at Reception and entrance to poolside.
  • These ratios will remain unchanged during fun sessions.
  • This policy is also detailed within the Access & Equity Procedure.

Download the policy here – Child Supervision Ratios

If you have any questions regarding these email sportspark@uea.ac.uk

Locker Policy

Our lockers operate with a padlock system.  Therefore if you are using our lockers, please bring a padlock with you. We also sell padlocks at reception for £5 or they can be hired for a non-refundable fee of £1. Please note that lockers are cleared every night after we close (padlocks are cut off if necessary). Locker contents are then stored and logged as lost property, unless they are wet or unhygienic items – in which case they will be disposed of.  Please note that non-valuable lost property items will be kept for 2 weeks, and valuable lost property items are stored for 6 months.